Privacy and Security Policy

Privacy Policy

Download the Privacy Disclosure

Personal & Financial Information
Personal and financial information acquired by National Mortgage Alliance is used to process your loan. We do not sell or offer your personal, private information to any 3rd party marketers. We provide your personal private information only to our trusted partners in situations where it is necessary to originate, process, underwrite or close your loan.

National Mortgage Alliance Partners
National Mortgage Alliance partners with third parties to provide specific services required to originate, process, underwrite & close your loan, including but not limited to the acquisition of appraisals, credit reports, flood & tax certificates, title, underwriting decisions & closing packages.

Registered Users, Account Holders, Clients, Etc.
National Mortgage Alliance collects personal information through the course of providing a service to our clients; we will treat all of our client's personal information as private and confidential. Nothing about their accounts, nor their names and address, will be disclosed to anyone, other than bona fide 3rd party partners & in five exceptional cases:

  • Where we are legally compelled so to do
  • Where there is a duty to the public to disclose
  • Where a regulator wishes to see your details to ensure we are complying with regulations
  • Where disclosure is made at your request and with your consent
The only other situation where we will disclose your personal information is when you have given this information as an integral part of the service we are offering (for instance, where you wish to have your contact details published for a property sales adverts).

Contact
You may be contacted by email, telephone or other electronic means during the application process in order to complete your loan.

You may also be contacted in the future to inform you of other product offerings we feel you may be interested in. You may opt-out of any such future correspondence by contacting our customer service department or by replying to emails with 'opt-out' in the subject line.

National Mortgage Alliance
6190 Powers Ferry Road, Suite 150
Atlanta, GA 30339

Phone: 800.621.6588
Fax: 770.690.8504

Security

The security of your personal information is our first priority at National Mortgage Alliance. We have taken extraordinary measures to make sure that the information you send to us is seen only by authorized people. (Please review our privacy policy to find out more about who is authorized to view your information.)

Secure Web Pages
All of the pages on our Web site that ask for your personal financial information are delivered to your browser through HTTPS, a secure mode of communication. You can check this encryption by checking for the lock icon on your browser.

Encryption
When you send your personal financial information to us, it is protected by SSL (Secure Sockets Layer) Technology. SSL does not allow anyone to intercept and read your personal information. When you send your information to us, SSL encrypts it (translates the data into a string of gibberish characters). Only we can decode the encryption.